Managed Services

CCEX is your virtual IT staff committed to excellent service and technology solutions. With over 29 years of hands-on industry experience, we offer the highest level of managed services. From network support to IT staff augmentation, CCEX is a computer support company that helps you manage your technology so you can get back to business.  CCEX can provide a Managed Services Plan that delivers support from the desktop to the Network to the Cloud.

Our managed services include:

Network & Security Management

Whether you are a small company or a fortune 500 company, network security is a necessary aspect to a fully functional work environment. Network security is evolving at a rapid pace and should therefore be managed by a well-trained team of experts. CCEX provides a variety of services designed to maintain the integrity of your network and to protect important company information.  CCEX has partnered with SecureState to provide our clients with industry leading intrusion detection, as well as Network audits to insure compliance with government regulations.


Server Management

Server Management is a service designed to proactively monitor and manage key Network and Server performance.  CCEX utilizes Industry leading GFIMAX monitoring software to continuously monitor 45 strategic hardware and software categories, 24 x 7.  CCEX offers a high quality server management package that includes server monitoring, server reporting, and patch management. Allow CCEX to maintain your server’s performance and catch problematic trends before they develop into serious problems.


Desktop & Helpdesk Management

Secure, monitor, configure, and manage all desktops within your corporate network with CCEX’s Desktop & Help desk Management program. CCEX will provide you with a centralized and stable work environment by managing hardware and software components, filtering spam, and providing user permissions. Our Desktop & Help desk Management also offers security-related tasks such as patch management and anti-virus management.  CCEX offers complete Help desk plans that provide unlimited Help desk support for desktops, laptops and smart phones.  CCEX engineers use BOMGAR to remotely Internet into these devices anywhere in the world (via the Internet) and resolve  problems, quickly and efficiently.


Business Continuity

CCEX understands that developing an effective business continuity process is critical to helping your company stay up and running during a local Internet or power disruption or disastrous event. CCEX will increase your success rate through off-site backup, virtualization, and periodic testing of the Disaster Recovery process.  CCEX can assist with developing and implementing a Business Continuity Plan that meets your business requirements and exceeds Government regulatory requirements,


Disaster Recovery

A disaster Recovery Plan identifies the specific actions required to maintain Business Continuity when systems fail, there is a loss of power or Internet services, or a true disaster occurs. CCEX will identify and implement solutions that provide redundantcy and backup processes that will protect your business in any situation.  CCEX can provide Disaster Recovery solutions that best fit your business requirements.  CCEX is a leading provider of Hyper V and Cloud Hosting Disaster Recovery services.


Cloud Services

CCEX provides a full range of Cloud Services from Office 365 (Hosted Exchange),automatic Remote data Backup, and application Hosting. CCEX will help you asses your business specific requirements to recommend Cloud appropriate solutions.   CCEX will supply all necessary software and hardware to provide a cost effective, automatic and reliable solution.  The CCEX Cloud site is hosted at AiNet, a tier 4 SSAE certified data center with 24-hour security, redundant power and internet connections.  Providing our clients with the most secure and dependable access to their data resources.


IT Staff Augmentation

Your business already has an IT professional on Staff?  CCEX can supplement your IT staffing by providing technical support and assistance when your staff is vacationing or training.  CCEX Microsoft Certified Engineers are available 24 x 7 to assist both remotely and on site to provide timely support when you need it most.  CCEX can also provide dedicated on site support to assist IT staffing requirements, with hours to best fit your business needs.  Cost effective solutions can be custom tailored to meet your specific requirements.