Server Repair Services



CCEX supports a wide range of operating systems as well as most IT software and hardware applications including the following:

  • Cisco
  • Watchguard
  • VOIP PBX – Voice over IP
  • Linux
  • Windows – Server 2008 & 2008/R2, Server Server 2012 & 2012/R2, and Server 2016
  • Microsoft Terminal Server, Exchange Server and SQL Servers (all versions)
  • Microsoft Hyper V
  • VMware
  • Office 365

For comprehensive services from network management to data protection to disaster recovery, CCEX offers end to end assistance and customer service that’s right for your business.

Network Plans:

Standard Network Support Agreement Enhanced Network Support Agreement Premium Network Support Agreement
Monthly Fee: $175.00 $325.00 $525.00
Services Included:
Included Remote Support 1-Hour 2-Hours 2-Hours
Guaranteed Response Time 6-Hours 4-Hours 4-Hours
24×7 Server Monitoring $50 Per Server $50 Per Server Includes up to (2) Servers
Monthly Server Patching Included Included Included
Back-Up Monitoring Included Included Included
Discounted Hourly Rate for Support Services during business hours $145.00 $145.00 $145.00
Discounted Hourly Rate for Support Services outside of business hours $185.00 $185.00 $185.00
Increase Support to 24×7 $200.00 $200.00 $200.00

Please Note:

  1. Business hours are from 8:00am to 5:00pm, Monday through Friday, excluding holidays.
  2. 24 x 7 Customers will be provided with a special number for procuring support services outside of normal business hours.